Repeating restart after my PC shutting down, restart, or downloading anything.
- Changed type Arthur XieMicrosoft contingent staff, Moderator Monday, December 03, 2012 8:16 AM
Technology Tips and News
Repeating restart after my PC shutting down, restart, or downloading anything.
Hi!
I am experiencing the same problem, many times now.
Here is the link:
https://skydrive.live.com/#cid=6E82E63E9B0508F7&id=6E82E63E9B0508F7%21127.
Please help, thanks!
Finally. Here are my dmp files. Can you check what is wrong? I've had a lot of Bsod's recently.
https://skydrive.live.com/redir?resid=9CFE2D2560327DE7!163
Oh Ok thanks
THe bsod file collection app works with windows 8 too right?
Also i need to run both right?I haven't overclocked anything. My CPU, GPU, and RAM haven't been overclocked. I will update my Atheros drivers. What is AV?
https://docs.google.com/file/d/0Bx0fRBSYFJkGWEp3ODhPck5IMk0/edit?usp=sharing
[opening .dmp file in windbg shows
BugCheck D1, {b0, 2, 0, fffff88001770d3d}]
(Microsoft search for
bugcheck d1
)
<quote>
This bugcheck can only be fixed by the engineer that developed the driver. You should check with the manufacturer to see if there is an updated driver to download.
</quote>
So, your only problem now is knowing what is "the driver". ; }
Try some of the hints that have been left by some of the previous posts?...
Otherwise, first clue would be that 4th parameter which looks like an address
http://msdn.microsoft.com/en-us/library/windows/hardware/ff560244(v=vs.85).aspx
(BING search for
bugcheck d1 site:msdn.microsoft.com
)
<quote>
4 |
Address that referenced memory |
</quote>
Good guess!
The analyze command suggests NETIO.
lm command shows that is
fffff880`01737000 fffff880`017a6000 NETIO T (no symbols)
Compare: fffff88001770d3d (it fits between both addresses, beginning and end)
So, that looks consistent with that detail.
Who owns NETIO and what else is known about it from the dump?
I think either Andre or Exotic Hadron have hinted that is possible in windbg.
However, on your own system, given this clue, you could do that yourself with more conventional end-user techniques..
PS F:\Windows\System32\Drivers> get-item netio.sys | fl *
So, that shows that the module issuing the bugcheck is probably not the problem module.
Does the analyze report give any more clues?...
Maybe. Looks like it should from Andre's examples. But I'm on W7 so I think I may have to wait until I get back to W8. ; )
HTH
Robert
---
update the driver epfwwfpr.sys:
"Windows Filtering Platform"? What's that? FWIW I don't even have it--anywhere. Maybe he doesn't need it too? (Then disabling it would probably change the symptom.)
http://msdn.microsoft.com/en-us/windows/hardware/gg463267.aspx
Sounds like this could be another victim of an as yet unknown misuser.
same thing happened with windows 7 but MS released a hotfix for it but so far can not find one for windows 8.
In that case check your WinSxS to see if there is an LDR version of it. Perhaps your Hotfix will be there?
Coincidentally I have been experimenting with PowerShell recently in this area:
PS C:\Windows\WinSxS> dir *xpspr* | foreach-object {dir $_\xpsprint.dll} | sort-object LastWriteTime | select -Property LastWriteTime, @{Name="FileVersion";Expression={$_.VersionInfo.FileVersion}} | fl *
So, that was with xpsprint.dll. Modify it how ever you need to to find your epfwwfpr modules. Note that the first stage of the pipeline is just an optimizer so we don't have to do a recursion all the way down to the file level for the whole WinSxS archive.
Good luck
Robert
---
i don't know that you solved the problem or not , but i found the cause of this problem on my laptop ( Vaio f series ).
i test all drivers one by one and finally i found the problem source .
here is the cause :
1- Original - Renesas Electronics USB 3.0 Host Controller
and
2- Renesas Electronics USB 3.0 Host Controller Update
these are USB3.0 drivers that i downloaded them previously from SONY.COM .
in my case i uninstall them and now the problem completely removed and computer works properly .
hope this can help you and others with similar problem .
this is my mini dump files. please help me.
https://skydrive.live.com/redir?resid=7708C4ED478E427B!147
I have following link for you to my minidump files... Please guide me...
https://skydrive.live.com/redir?resid=F0A9072E12537F6E!344&authkey=!ABs_khij6T-UTPY
Thanx
******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e) The video memory manager encountered a condition that it can't recover from. By crashing, the video memory manager is attempting to get enough information into the minidump such that somebody can pinpoint what lead to this condition. Arguments: Arg1: 000000000000001d, The subtype of the bugcheck: Arg2: fffffa80097ef390 Arg3: fffff8a00d518e00 Arg4: 0000000000000000 Debugging Details: ------------------ BUGCHECK_STR: 0x10e_1d CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: System CURRENT_IRQL: 0 ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre LAST_CONTROL_TRANSFER: from fffff88000a3d55d to fffff80329462440 STACK_TEXT: nt!KeBugCheckEx watchdog!WdLogEvent5_WdCriticalError dxgmms1!VIDMM_GLOBAL::SetupForBuildPagingBufferIteration dxgmms1!VIDMM_GLOBAL::DiscardAllocationInternal dxgmms1!VIDMM_MEMORY_SEGMENT::EvictResource dxgmms1!VIDMM_GLOBAL::PurgeAllocation dxgmms1!VIDMM_SEGMENT::PurgeContent dxgmms1!VIDMM_GLOBAL::ProcessSystemCommand dxgmms1!VidMmiProcessSystemCommand dxgmms1!VidSchiSubmitSystemCommand dxgmms1!VidSchiSubmitQueueCommand dxgmms1!VidSchiSubmitQueueCommandDirect dxgmms1!VidSchiSubmitCommandPacketToQueue dxgmms1!VIDMM_GLOBAL::QueueSystemCommandAndWait dxgmms1!VIDMM_GLOBAL::PurgeAllSegments dxgmms1!VidMmPurgeAllSegments dxgkrnl!VIDMM_EXPORT::VidMmPurgeAllSegments dxgkrnl!ADAPTER_RENDER::PurgeSegments dxgkrnl!ADAPTER_RENDER::Stop dxgkrnl!DXGADAPTER::Stop dxgkrnl!DpiPowerArbiterThread nt!PspSystemThreadStartup nt!KiStartSystemThread Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Timestamp: Fri Mar 29 03:27:04 2013
update the AMD driver:
http://support.amd.com/us/kbarticles/Pages/AMDCatalyst13-10WINBetaDriver.aspx